Effective Date: 07/08.2024
At Estihwaz, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://estihwaz.com](https://estihwaz.com) or engage with our services. By using our website and services, you agree to the terms of this Privacy Policy.
Types of Information Collected
• Personal Information: We may collect personal information, including but not limited to your name, email address, phone number, and payment details.
• Non-Personal Information: We may collect non-personal information, such as IP address, browser type, operating system, and browsing activity.
Methods of Collection
• Directly from You: When you register, purchase, or interact with our services.
• Automatically: Through cookies and similar technologies as you navigate the website.
• From Third Parties: Such as social media platforms, analytics providers, or marketing partners.
We use the collected information to:
• Provide, operate, and maintain our services.
• Improve, personalize, and expand our website and services.
• Communicate with you, including customer support and promotional messages.
• Process transactions and manage your account.
• Analyze trends and monitor usage patterns.
• Comply with legal obligations and protect against fraudulent activities.
Third-Party Sharing
We may share your information with:
• Service Providers: To facilitate our services, such as payment processing and data analysis.
• Business Partners: For marketing and promotional purposes.
• Affiliates: For internal business purposes.
Legal Requirements
We may disclose your information to comply with legal obligations, protect our rights, or safeguard user safety.
We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand your preferences and provide personalized content. You can manage or disable cookies through your browser settings, but this may affect certain functionalities of our website.
Access and Correction
You have the right to access and update your personal information. Please contact us to request access or corrections.
Opt-Out Options
You may opt-out of receiving promotional emails by following the unsubscribe link in the emails or contacting us directly.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it.
Data Subject Rights (GDPR)
As a data subject under GDPR, you have the right to:
• Access your personal data and request a copy.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data ("right to be forgotten").
• Restrict the processing of your data.
• Receive your data in a structured, commonly used format ("data portability").
• Object to the processing of your data based on our legitimate interests.
• Withdraw your consent at any time if processing is based on consent.
To exercise these rights, please contact us at [info@estihwaz.com](mailto:info@estihwaz.com).
Consumer Rights (CCPA)
As a California resident, you have the right to:
• Know what personal information we collect and how it is used.
• Request the deletion of your personal information.
• Opt-out of the sale of your personal information.
• Access your personal information collected over the past 12 months.
• Non-discrimination for exercising your CCPA rights.
To exercise any of these rights, please contact us at [info@estihwaz.com](mailto:info@estihwaz.com).
International Data Transfers
We may transfer your data outside the European Economic Area (EEA) under appropriate safeguards, such as standard contractual clauses approved by the European Commission.
Data Breach Notification
In the event of a data breach, we will notify affected individuals and the relevant authorities as required by applicable laws.
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. Your continued use of our services after any changes indicates your acceptance of the new terms.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Estihwaz
Email: [info@estihwaz.com](mailto:info@estihwaz.com)
Address: Doha, Qatar
This Privacy Policy and your use of our website and services are governed by the laws of the State of Qatar. Any disputes arising from this policy shall be resolved in the courts of Qatar.
|
Purpose/Activity |
Type of Data |
Lawful Basis for Processing |
|
To register you as a new user |
Identity, Contact |
Performance of a contract |
|
|
|
|
|
To process and deliver orders |
Identity, Contact, Financial, Transaction |
Performance of a contract, Legal obligation |
|
To manage your account |
Identity, Contact, Profile, Marketing and Communications |
Performance of a contract, Legitimate interest (to keep records updated) |
|
To administer and protect our business and website |
Identity, Contact, Technical |
Legitimate interests (network security, fraud prevention), Legal obligation |
|
To make suggestions and recommendations |
Identity, Contact, Technical, Usage, Profile |
Legitimate interests (to develop and improve our services, provide targeted content) |
|
To comply with legal obligations |
Identity, Contact |
Legal obligation |